The orders will be packed within 48 hours, and the freight company will activate the parcel number.

If you do not receive a tracking link, contact our team here: aliceandmariet@gmail.com

Delivery time depends on the distance:

Greece: 1-3 working days

Europe: 2-7 working days

All other countries: 2-8 working days

Please note that delays may occur due to high pressure at the shipping company or an increased number of orders received in our warehouse.

Please note that it is the customer's responsibility to check the latest regulations regarding customs charges, duties, and taxes of the destination country before placing an order and arranging the costs. We appreciate your understanding and encourage you to reach out if you have any questions regarding international shipping. If your products are returned to us due to a failure to pick up your package, we will have to charge a fee of 30 Euros.

If your order is damaged or faulty, please reach out to aliceandmariet@gmail.com with your order number, photos, and a description of the problem. Please note that returns and refunds are not accepted.